Experience the SharpTalk Technologies difference.
You’ll receive quality and trustworthy support throughout the entire lifecycle of the ICT solutions you’ve chosen. Many companies offer support after an ICT solution has been deployed. They do a handover between the project delivery team and the operational team before support begins.
At SharpTalk Technologies we ensure that the same engineers and consultants are involved throughout the entire process – from initial design to operation and to the ongoing evolution of your solution according to your growth and requirements. It means we have a deep knowledge and understanding of your needs and requirements throughout the course of our relationship.
Our focus is to work with our clients, to take into account the ways we support and maintain your solutions and infrastructure. We work with our client to provide reporting, improvement plans and meet any agreed SLA’.
SharpTalk Technolgy support approach is focused on quality, innovation and client satisfaction. We continually invest in our support process, technology and resources to deliver an ever-improving support experience. Support is never good enough. We believe we can always do better. Even though we consider the quality of our support to be the best of our industry, we learn from our mistakes, we make changes so they never happen again, we review our processes and we invest in improvement
We also invest heavily in technologies available to us as to provide our customers with the best possible support experience and then to improve it.